Last updated on 06 Nov 2024
At Bitropy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our sovereign AI infrastructure platform and services.
By using Bitropy, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using Bitropy.
1.1. Personal Information: When you create an account or use certain features of Bitropy, we may collect personal information such as your name, email address, company information, and other contact details necessary for service delivery.
1.2. Usage Data: We may collect data about how you use Bitropy, including your interactions with the platform and the features you access, strictly for service improvement and support purposes.
1.3. Cookies and Similar Technologies: Bitropy may use cookies and similar tracking technologies to enhance your experience and gather information about your usage patterns. You can control cookie preferences through your browser settings.
2.1. We use the information collected to provide, maintain, and improve Bitropy’s services and user experience in accordance with GDPR and other applicable data protection regulations.
2.2. Your personal information may be used to communicate with you regarding important updates, service announcements, security alerts, or other relevant information related to your deployment.
2.3. We may use aggregated and anonymized data for analytical and statistical purposes to improve our platform capabilities.
3.1. Bitropy will not sell, rent, or lease your personal information to third parties under any circumstances.
3.2. We may share your information with trusted service providers who assist us in operating and maintaining Bitropy infrastructure, but they will be bound by strict confidentiality and data processing agreements compliant with GDPR.
3.3. We may disclose your information only if required by law or when we believe such action is necessary to comply with legal proceedings, always in accordance with EU data protection requirements.
4.1. Bitropy implements enterprise-grade security measures to protect your personal information from unauthorized access, loss, misuse, or alteration, with particular attention to requirements for regulated industries.
4.2. While we implement industry-leading security practices and maintain SOC 2 compliance standards, no method of data transmission over the internet or electronic storage is entirely immune to threats. We continuously monitor and update our security protocols.
5.1. Bitropy may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before using them.
6.1. Bitropy is an enterprise platform not intended for use by children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately to have it deleted.
7.1. For on-premises deployments, your data remains entirely within your infrastructure and under your control. Bitropy does not access, store, or process customer data from on-premises installations unless explicitly authorized for support purposes.
7.2. We provide full data sovereignty, ensuring compliance with GDPR, BaFin, and EU AI Act requirements.
8.1. You have the right to access, rectify, erase, restrict processing, and port your personal data.
8.2. You have the right to object to processing and to withdraw consent at any time.
8.3. To exercise these rights, please contact us at contact@bitropy.io.
9.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.
9.2. We will notify you of material changes via email or through our platform.
10.1. If you have any questions, concerns, or requests regarding this Privacy Policy or wish to exercise your data protection rights, please contact us at contact@bitropy.io.
